Grievance Officer

If you have a complaint about Evergreen QR, a QR code made with it, or how we handle your data, contact our Grievance Officer. You can also appeal a decision we made about your code or account.

Name: [Grievance Officer's name, to be published]
Email: contact@drutamtech.com
Postal address: [postal address, to be published]
Operator: Drutam

What happens next

We acknowledge your complaint within 24 hours.
We resolve it within 7 days, and tell you what we decided and why.
A code reported for carrying prohibited content is reviewed and, if it breaks our rules, disabled within 36 hours. Intimate images of a person shared without consent are removed within 2 hours of their complaint.

To report a harmful QR code, use the report page. If you've lost money or shared a password, report it at cybercrime.gov.in or call the cyber fraud helpline 1930.